Delivery and payment
Last updated: 19.05.2026
This page explains how orders placed on
Badass Tattoo Suppliesare processed, the available payment methods, delivery area, estimated timeframes and important information about receiving your parcel.
1. Order processing
The online store Badass Tattoo Supplies is operated by
Badass Art Studio.
- Company name: Badass Art Studio
- Tax identification number (CUI): 51347005
- Trade Register number: J2025013309009
- Registered office: Str. Buziaș nr. 46, Sector 1, București
- Business premises / warehouse: Str. David Praporgescu nr. 9, Sector 2, București
- Orders email: badass.tattoo.supplies@gmail.com
- Phone: 0743 323 642
The company is not VAT registered. Prices shown on the website are final selling prices, with no deductible VAT.
2. Delivery area
We deliver orders only within Romania.
The online store does not currently process international deliveries. For special requests or B2B orders, contact us at
badass.tattoo.supplies@gmail.com.
3. Order processing time
Orders are normally processed within 24–48 working hours
of order confirmation or, where applicable, payment confirmation.
Order processing includes checking the products, preparing the parcel, issuing the necessary documents and handing it to the courier.
Orders placed at weekends, on non-working days or during busy periods may be processed on the next available working day.
4. Estimated delivery time
After the parcel has been handed to the courier, estimated delivery time is usually 24–48 working hours.
Delivery time may vary depending on the customer’s address, courier availability, busy periods, weather, public holidays or other circumstances beyond the store’s control.
Displayed timeframes are estimates and do not guarantee delivery at a particular time or on a particular date.
5. Delivery costs
Delivery costs are shown at checkout before the order is placed.
Shipping costs may vary according to the order value, delivery address or active promotions. If free delivery becomes available above a certain order value, this will be clearly shown on the website or at checkout.
The customer should not complete the order if they do not accept the total shown at checkout.
6. Available payment methods
The following payment methods are available for orders placed on Badass Tattoo Supplies:
- Online card payment — available through the payment processor integrated into the website;
- Cash on delivery — paid to the courier when the parcel is delivered;
- Bank transfer — paid into the company’s account using the details provided for the order.
Cash payment on collection is not currently available.
7. Online card payment
If you choose online card payment, it is processed through the payment processor’s secure system. Badass Tattoo Supplies does not store your full card details.
The order may be processed after the payment system confirms payment. If payment is declined or incomplete, the order cannot be processed until payment is completed.
8. Cash on delivery
If you choose cash on delivery, you pay the order total to the courier when you receive the parcel.
Where cash-on-delivery orders are unjustifiably refused or repeatedly uncollected, Badass Tattoo Supplies reserves the right to refuse future cash-on-delivery orders and request payment in advance.
9. Bank transfer
For bank transfer payments, an order may be processed after receipt of the payment in the company’s account has been confirmed.
If payment is not confirmed within a reasonable period, the order may be cancelled. To help identify your payment quickly, we recommend including the order number in the transfer reference.
10. Order confirmation
After placing an order, the customer may receive an automatic confirmation email. This email confirms that the order has been recorded in the system and does not automatically guarantee availability of all products.
An order is considered accepted after the details and product availability have been checked and payment confirmed where applicable.
11. Unavailable products or stock discrepancies
A product shown as available may be out of stock when the order is processed. In that case, the customer will be contacted to discuss one of the following solutions:
- replacement with a similar product, with the customer’s agreement;
- partial delivery, if accepted by the customer;
- delayed delivery until restocking;
- cancellation of the unavailable product and a refund of the amount paid, where applicable;
- cancellation of the entire order at the customer’s request.
12. Checking delivery details
The customer is responsible for entering delivery details correctly: name, phone number, address, town or city, county and postcode where required.
Badass Tattoo Supplies is not responsible for delays or failed deliveries caused by incomplete or incorrect details, or the courier being unable to contact the customer.
If a parcel is returned because of incorrect details, refusal of delivery or inability to contact the customer, resending the order may involve additional shipping costs.
13. Checking the parcel on receipt
When you receive the parcel, we recommend checking the condition of its outer packaging.
If the packaging is visibly damaged, torn, wet, opened or shows clear signs of mishandling, we recommend requesting a damage report from the courier or refusing the parcel.
For any parcel-related issue, the customer should contact us as soon as possible at
badass.tattoo.supplies@gmail.comwith the order number and relevant photos.
14. Missing, incorrect or damaged products
If you received an incorrect, damaged or incomplete product, please report it by email and include:
- the order number;
- the customer’s name;
- a description of the problem;
- photos of the product, packaging and parcel label;
- any document received from the courier, if available.
Reports are reviewed individually. A solution may include replacement, a refund, reimbursement of the difference or another solution agreed with the customer.
15. Collection
Collection is not currently available as a standard delivery method.
If this option is enabled later, collection conditions, opening hours and available payment methods will be clearly shown on the website.
16. Delivery and payment enquiries
For questions about orders, payment, delivery or parcel status, contact us at:
- Email: badass.tattoo.supplies@gmail.com
- Phone: 0743 323 642
- Support hours: Monday–Friday, 12:00–18:00
