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Professional products for tattoo artists
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Frequently asked questions
Do you deliver throughout Romania?
Yes, we deliver nationwide by courier. After placing your order, you will receive confirmation and delivery information. The exact timeframe may vary depending on your location and product availability.
Can I order by phone?
Orders are currently placed directly on the website to keep the process quick and clear. If you need help before ordering, contact us by email or phone and we will provide the information you need.
How long does delivery take?
We process orders as quickly as possible. Delivery depends on stock availability and the courier service. Delivery times for in-stock products are usually short, although minor delays may occur during busy periods.
Are your products genuine?
Yes, we focus on carefully selected products and reliable partnerships. Quality and trust matter to us, and we aim to offer products that artists and studios can depend on.
Can I return products?
Yes, returns are possible under the applicable legislation and the returns policy shown on the website. However, certain sealed, sterile or hygiene and health-protection products cannot be returned once unsealed.
Do you issue business invoices?
Yes, we issue invoices for both individuals and businesses. Please enter your billing details correctly when placing your order.
How do I know whether a product is right for me?
If you are unsure which product to choose, contact us before placing your order. We can help with general information about products, compatibility and use so you can make a better-informed choice.
Do you sell only to professionals?
The store is primarily designed for tattoo artists and studios, but some products can also be ordered by other customers, depending on their nature. For products intended for professional use, the customer is responsible for using them correctly and for their intended purpose.
What should I do if I receive the wrong product or a damaged item?
If you notice a problem with a product you receive, please contact us as soon as possible after delivery. Send your order number and, if possible, a few photos. We will review the situation and work towards a solution promptly.
How can I contact you?
You can email us at badass.tattoo.supplies@gmail.com or call 0743323642. If you contact us outside support hours, we will get back to you as soon as possible.